FAQs

Thank you for your support! To subscribe, you can go to www.aberdeeninsider.com and click the subscribe button at the top of the page and follow the prompts from there. If you are on a mobile device, you can find the subscription link under the logo at the top of the page or in the site menu (three horizontal lines at the top of the page).

You can also click this link to the subscription page.

Please contact our office if you have any issues. 605-226-3481.

Aberdeen Insider gift subscriptions make great gifts, and you can purchase them both online and in our office. Make sure that your recipient isn’t already a subscriber. If your recipient already subscribes, we can extend their subscription-just call the office. If they do NOT currently subscribe, you can follow these instructions:

To gift online:

1. Click the “Subscribe” button at the top of the homepage.
2. Choose “Gift Subscriptions”.
3. Select which plan you want to give as a gift and submit.
4. The first screen will ask for YOUR information as the purchaser. If you have an account and are logged in, your info may populate here for you. If not, enter your contact information and click submit. This will create a user account so you can renew the subscription you are gifting when it renews. Make sure to click the “Is this a gift?” checkbox at the bottom.
5. The next step is to enter your payment info. When this is done, a box will ask you for your name as the gift-er, the name of the recipient, and an email to send a redemption code to. If the recipient does not have an email address, you may wish to use a second email of your own to activate the new subscription for them or call the office for help activating on behalf of the recipient.

Please call our office if you have any questions or need help with your subscription, at 605-226-3481

Thank you for subscribing!  Many times, the reset emails land in a junk or spam folder in the email account. If you have already checked there and still did not get a reset email prompt, please contact the office so we can help you troubleshoot the issue. 605-226-3481.

Our print edition is estimated to be delivered to your designated address between Thursday and Saturday. Delivery is fully reliant on USPS to get it to your mailbox once it leaves our printer. If you live out of state, we expect it may take longer to reach you, especially during periods with heavy mail delivery or federal holidays. Holidays and USPS staffing can greatly affect the delivery time.

When the USPS have delays in weather, holidays, natural disasters, staff shortage, etc., your paper may be delayed. The USPS does not consider the paper 1st Class Mail.

If you have not received your paper by the following Tuesday and you were subscribed to a print option prior to 5pm on the Monday prior to the mailing, call the office so that we can verify that your mailing address is correct and check to see if it was on the list for delivery that week. If it is confirmed that it was mailed out to you, we recommend following up with the post office or postal carrier.

If you are having your mail forwarded temporarily or permanently, please be aware that the post office does not forward publications.

Thank you for your support! We can certainly do this for you! We’ll just need an email that we can send the subscription form and invoice to. Our bookkeeper will send an invoice and subscription form to you as soon as possible. You can pay the invoice online and print it for your records, or you can print the invoice and send back via mail. When you return the form, be sure to check the box that indicates that you are a tax-exempt entity and include documentation of exemption with your payment. We will send a confirmation email to you to let you know when your subscription is active. Keep an eye on your junk/spam folder, as it may be routed there depending on your email security settings. Let us know if you will need a W-9.

Each digital subscription is intended for your entire household. You can be logged in to multiple devices with the same password to read the articles. You can simply log into the website at www.aberdeeninsider.com with your username email address and the password you used before. Make sure you click the box that says “remember me” to go straight to the articles without needing to log in each time.

Thank you for subscribing!

If you have subscribed to the Weekly Print Only, the digital content won’t be available to read online.

To confirm your subscription type, click on the “Account” link at the top or “My Account” under the Quick Links at the bottom of any page.

Click on Subscription to confirm your subscription type.

If you’d like to change your plan to one that includes Digital Content, select the new plan from the drop-down and follow the prompts on the screen to continue through the checkout page.

If there is an additional cost, you will be prompted to pay the difference with a prorated charge if you are upgrading to a higher package.

Please contact our office if you have any issues with changing your subscription.

Unfortunately, no. Each user account can only have one username and one password. The email account you designate will be the username when the account is created. All of your household members will have access to the Aberdeen Insider using one shared username and one password. Make sure that your password is unique to the subscription to ensure that your email account remain secure.

If you sign up for the email newsletter, you can sign up for this service with different email accounts, but you will need to use the household username and password to access the subscription. If you check the box that says, “remember me,” clicking an article within the email will take you to the Aberdeen Insider website and if you are already logged in, you can go straight to the article to read the full content.

Thank you for subscribing! When you are logged in to your subscription account, go to the “Account” link at the top or “My Account” under the Quick Links at the bottom of any page, select “Subscriptions” and click “Change Plan.”

Select the new plan from the drop-down and follow the prompts on the screen to continue through the checkout page.

If there is an additional cost, you will be prompted to pay the difference with a prorated charge if you are upgrading to a higher package.

Please contact our office if you have any issues with changing your subscription.  605-226-3481

Follow these steps to update your contact information:

1. Log into your account.
2. Click on the “Account” link at the top or “My Account” under the Quick Links at the bottom of any page.
3. The next screen will show your current contact information, update the information as needed.
4. Click the Save Profile button to save your changes.

You can also call the office and we can update your address for you.

For print subscribers, please note: address changes need to be completed by 5pm on Mondays to ensure print editions are mailed to the new address. Mail forwarding won’t guarantee delivery because publications aren’t forwarded by the Post Office.

Follow these steps to update your payment information:

1. Log into your account
2. Click on “Account” link at the top or “My Account” under the Quick Links at the bottom of any page.
3. Click on the Subscriptions button.
4. Click on the Update link to update payment infomation.
5. The next screen will ask you to provide your updated payment information.
   Please Note: ACH may take up to 5 business days to process
6. Click Submit and you’re done!

Yes, we have classifieds!  You can visit https://aberdeeninsiderclassifieds.com/ to create your classified ad now!

While an app may come later on, currently we do not have an official app.  On most devices, however, you can create a shortcut to your home screen that actually takes up far less memory than an app would. While you are on www.aberdeeninsider.com, follow the instructions below for your particular device/browser.

Firefox and Chrome: For those using Firefox or Chrome internet browsers, click the three dots in the top right corner and choose “Add to Home Screen.”

Safari: For those using Safari, click the share button at the bottom of the screen (this is the square with the up arrow). Swipe up to see a list of options and choose “Add to Home Screen.”

Please note that you may have to refresh your browser to get the latest updates to the website.

Yes! You can send letters to [email protected].  Please keep the word count to 150 words or less and include your name and hometown with your submission. We will not publish anonymous letters to the editor.

Full obituaries are published online as we receive them free of charge and are accessible at www.aberdeeninsider.com to paid subscribers. The Aberdeen Insider will print a list of obituary service announcements in the print edition from the past week and will print the full obituaries for a fee. Families wishing to have an obituary published digitally or in print should work through the funeral home that is handling your loved one’s arrangements to submit the obituary and a photo.

Please reach out with any questions at [email protected].

Free samples concluded with our May 29th, 2025 edition. Print editions can be purchased at select locations for $3.00 plus tax – click here to find one near you!  They’re also available at the Aberdeen Insider office (cash or check only).

423 S. Main Street, Suite 1
Aberdeen, SD 57401
605-226-3481

Our office is open M-F from 8am to 5pm.  Hours may change during holidays.

Yes, many of our printed editions contain advertising inserts from local businesses. The inclusion of these ads, however, is determined by the business themselves and can vary each week. We cannot guarantee that a specific insert, such as the weekly ad from a particular grocery store, will be in every edition. We recommend checking the online versions of these ads on the store’s website if you don’t find the one you’re looking for in your paper.